Branch Manager – Thousand Oaks

Branch Manager – Thousand Oaks

Balance Staffing

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At Balance Staffing we’re obsessed with your success! Let us help you achieve your career dreams.

Job Title: Branch Manager

Type of Role: Direct Hire

Location: Thousand Oaks, CA

Salary Range: $90k-$100k

Are you a dynamic and enthusiastic leader with a passion for serving the community? Currently, we have an immediate opening in our Thousand Oaks Branch for a Branch Manager (Regional Office Manager) to join our team!

The Manager, Regional Office is responsible for the branch operations of the regional office. They are responsible for leading and developing their team, providing after-hour member support, attaining production goals, and expanding membership while delivering legendary member experience. The Regional Office Manager is also responsible for promoting membership expansion by networking with local stations, unions, professional organizations, and attending events.

Primary Responsibilities:

  • Managing all regional office operations. This includes performing routine audits as necessary and fulfilling fiduciary responsibilities.
  • Promoting membership expansion by networking with local fire stations, unions, professional firefighter organizations, and attending events where brand exposure is optimal. This includes working with the business development team when needed to support this effort.
  • Handling escalations which include researching and responding to member inquiries in a timely manner. This includes working with other departments to coordinate responses, research, resolutions, or carry out other required duties to support our membership.
  • Effectively managing lending and deposit pipelines.
  • Forecasting and scheduling teams to provide members with adequate coverage each day.

Leadership Responsibilities:

  • Regularly meeting with each team member, managers and FSCs, to coach and mentor to ensure alignment around our mission, vision, and values.
  • Providing team members with training, tools, and resources to successfully perform their jobs.
  • Holding teams accountable for meeting all service level agreements, ensuring the team’s work is accurate/efficient, and providing coaching, feedback, or training as needed.
  • Providing and ensuring development opportunities are available for team members as part of their overall career path with the Credit Union.
  • Leading change by identifying opportunities that consistently raise the bar and improve service levels.
  • Assisting the Credit Union with executing the business plan of the organization.

Basic Qualifications:

  • Education: Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or a related field.
  • Minimum of 3 years’ experience as a branch manager or a financial services branch representative.
  • Experience supervising or managing employees.
  • Experience with sales and operations at a financial institution.

Apply now and one of our recruiters will reach out to you!

Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.

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