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Job Title: Loan Service Coordinator
Type of Role: Temp to Hire
Shift / Hours: Monday through Friday 8:00 a.m. to 5:00 p.m.
Location: Salinas, CA
Hourly Range: $23.00 – $25.00 Hourly
BASIC FUNCTION:
The Loan Service Coordinator is responsible for providing day-to-day support to the Business Bankers, the Loan Services Manager and Loan Services Representatives, and requires a strong knowledge of loan processes, procedures, and compliance regulations commonly utilized within loan services. The position assists Business Bankers in setting up and maintaining credit files, compiling financial and collateral information, and ordering of loan documentation. The Loan Service Coordinator is also primarily responsible for monitoring, reporting and general oversight of the loan portfolio.
ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:
- Provide prompt, efficient and accurate customer service to internal and external customers. Utilize resources within the department to resolve customer problems and ensure that all customers receive an initial response on a same day basis.
- Coordinate loan services activities and priorities with the Credit Administrator and/or Chief Credit Officer (as appropriate) and Loan Services Manager to maximize productivity and prioritize workflow, thereby ensuring a coordinated team effort within the department. Provide technical support, assistance and management as necessary to achieve assignedgoals.
- Assemble and audit the loan file to ensure adherence to Bank policy and underwriting guidelines to meet a variety of lending needs as offered by the Bank. Ensure that all terms and conditions outlined in the credit approval document are included and that all appropriate documents are included for the specific loan request to ensure that the Bank is adequately protected.
- Log in all new loans and renewals according to loan type and assist in the gathering of information necessary for the underwriting process, such as legal documentation, credit reports, preliminary title reports, appraisals, or any other information required by policy or deemed necessary by Credit Administration.
- Provide Loan Service Representatives with the information necessary to prepare loan documentation. Serve as the primary interface with Business Bankers should any questions arise concerning the loan request package.
- Utilize internal and external resources and training to refine skills and master techniques in commercial, consumer, and government lending and loan compliance.
- Pull UCC searches, property profiles, Business Credit Reports, & Personal Credit Reports, and properly reviewed by the Business Bankers.
- Review Prelims, vesting, legal description, including property address and outstanding liens. Knowledgeable of title insurance knowledge of required endorsements, title and escrow procedures, construction draw endorsements, lien releases, In addition general know of as well as DMV title registration, Aircraft registration.
- Knowledgeable in Letters of Credit, processing annual renewal with outside corresponding bank.
- Assist with the collection of financials and loan documentation as it relates to the satisfaction of tickler items and other loan covenant requirements.
- As directed, assist with coordinating construction loan inspections and construction loan accounting.
- Assist, as necessary, with the audit of Adverse Action documents to ensure that the files are adequately documented to adhere to Bank policy as it relates to Regulation B. Maintain records of issuance and destruction log. Prepare declined/withdrawn files for record retention.
KNOWLEDGE & EXPERIENCE:
- Completion of 2 years of college and/or an AA degree along with 3-5 years banking experience preferred.
- Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees.
- Strong working knowledge of MS Outlook, Word, Excel and core systems.
- Strong working knowledge of commercial and consumer lending, and related compliance regulations.
- Working knowledge of real estate, commercial and consumer loans.
- Proficiency with standard office equipment: computer, typewriter, calculator, MICR encoder, fax machine.
- Excellent verbal and written communication skills.
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Balance Staffing is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.