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Job Title: Dispatcher 

Type of Role: (Contract)

Expected Length of Contract: 3-4 Months 

Shift / Hours: Monday – Friday (Variable Shift Times) 

Location: Moss Landing & Watsonville

Hourly Range: $20/Hour

Position Summary:

As an Office Dispatcher, you will play a key role in coordinating the movement of goods in and out of our cold storage facility. You will communicate with drivers, warehouse staff, and customers to ensure timely and accurate dispatching, while maintaining compliance with safety, quality, and regulatory standards. This position requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced logistics environment.

Key Responsibilities:

• Schedule and dispatch inbound and outbound loads in coordination with warehouse and transportation teams

• Monitor driver check-ins, gate entries, and yard movements to maintain smooth traffic flow

• Communicate load assignments, delivery instructions, and pickup information to drivers

• Track shipments and update customers and internal teams on delivery status

• Manage daily dispatch logs and ensure all records are accurate and up to date

• Respond promptly to changes in schedules, load issues, or equipment delays

• Ensure compliance with company policies, DOT regulations, and customer requirements

• Use Transportation Management Systems (TMS) and Warehouse Management Systems (WMS) to process orders and track activity

• Assist with trailer inventory, yard checks, and dock assignments as needed

• Provide administrative support to the transportation or operations department

Qualifications:

• High School Diploma or GED required; associate degree or logistics coursework is a plus

• 1+ year of experience in dispatch, logistics, or warehouse operations (cold storage experience preferred)

• Knowledge of transportation regulations and documentation (e.g., BOLs, load tenders, etc.)

• Strong computer skills; experience with TMS, WMS, or similar systems preferred

• Excellent communication and interpersonal skills

• Ability to work in a cold storage environment (temperature-controlled facility)

• Strong problem-solving skills and the ability to adapt to dynamic schedules

Work Environment:

• Fast-paced office setting located within a cold storage warehouse (temperatures may range from -20°F to 40°F)

• Must be able to work flexible shifts, including weekends or holidays, depending on operational needs

Apply now and one of our recruiters will reach out to you!

Balance Staffing is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.

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