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Schedule: Monday – Friday (overtime may be required based on business needs)
Language: English required; bilingual preferred
Shift: 2:00 PM – 10:00 PM
Pay: $14.50 per hour

Position Summary

The Customs & Logistics Clerk supports cross-border and domestic logistics operations by ensuring accurate documentation, timely customs clearance, and smooth coordination of inbound and outbound shipments. This role helps maintain compliance with U.S. and international trade regulations while minimizing delays and disruptions in the supply chain.

Key Responsibilities

Customs & Trade Compliance Support

• Prepare, review, and maintain import and export documentation in compliance with U.S. Customs, CBP, and applicable international trade regulations.

• Support customs clearance activities for cross-border shipments between the U.S. and Mexico.

• Coordinate with customs brokers to resolve documentation discrepancies, holds, or inspections.

• Maintain records related to HTS classifications, commercial invoices, packing lists, and certificates as required.

Logistics & Shipping Coordination

• Track inbound and outbound shipments to ensure on-time delivery to manufacturing and warehouse operations.

• Coordinate with carriers, freight forwarders, and internal teams regarding shipment status and delivery schedules.

• Support shipping and receiving activities, including verification of quantities, documentation accuracy, and system updates.

• Escalate delays or transportation issues that may impact production schedules.

Systems & Data Management

• Update shipment and customs data in ERP, logistics, or tracking systems (e.g., SAP or TMS).

• Maintain accurate records for audits, reporting, and compliance reviews.

• Generate basic reports related to shipment status, customs activity, and logistics performance.

Cross-Functional Collaboration

• Work closely with Warehouse, Manufacturing, Purchasing, and Planning teams to support material flow.

• Communicate clearly with internal stakeholders regarding shipment issues, customs status, and resolutions.

• Support continuous improvement initiatives related to logistics efficiency and compliance.

Education & Experience

• High school diploma or equivalent required; associate degree or higher preferred.

• 1–3 years of experience in logistics, customs, shipping/receiving, or supply chain roles preferred.

• Experience supporting cross-border U.S.–Mexico logistics strongly preferred.

Skills

• Basic understanding of import/export processes and customs documentation.

• Familiarity with logistics systems, ERP platforms, or transportation management systems.

• Strong attention to detail and organizational skills.

• Ability to manage multiple shipments and priorities in a fast-paced environment.

• Effective written and verbal communication skills.

• Proficiency in Microsoft Office applications (Excel, Outlook, Word).

Work Environment

• Office and warehouse environment supporting manufacturing operations.

• Frequent interaction with logistics teams, carriers, and customs partners.

• Occasional exposure to warehouse floor activities and shipping areas.

Physical Demands

• Ability to sit, stand, and walk for extended periods.

• Ability to lift or move light materials or documents as required.

• Ability to work in a warehouse environment with varying temperatures and noise levels.

Perks and Benefits:

While working as a Balance Staffing Associate, you will be able to take advantage of weekly pay, optional medical benefits, and state-specific retirement saving options in accordance with state or local law

Apply now and one of our recruiters will reach out to you!

Balance Staffing is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.

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