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Job Title: Front Desk Receptionist
Type of Role: (Contract to Hire)
Shift / Hours: (Monday – Friday 8am -5pm)
Location: Salinas, CA
Hourly Range: $20-$23/Hour
Summary: Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel; greets clients and escorts them to their meetings; process faxes and mail and other clerical responsibilities by performing the following duties.
Role and Responsibilities:
· Retrieves messages from general voice mail and forwards to appropriate personnel;
· Answers incoming telephone calls; determines purpose of calls and forwards calls to appropriate personnel or department. Assist with tracking intake calls;
· Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable;
· Track and categorize calls using Scorpion dashboard;
· Answers questions about organization and provides callers with address, directions, and other information;
· Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel;
· Monitors visitor access and provides escort to destination within the office when necessary, offering refreshments to visitors;
· Maintains and updates electronic conference room scheduling calendars;
· Prepares simple correspondences and other documents
· Prepares mailing labels and assist with calls to invitees;
· Receives, date-stamps, sorts and routes mail, and maintains and routes publications;
· Receive and log deliveries of couriered packages and mail and prepares requests for courier or overnight delivery of outgoing documents;
Skills and Experience:
· Exceptional communications skills including written, verbal.
· Computer literate experience with Word, Excel, Outlook
· Capable of maintaining information in confidence.
· Experience working in a confidential environment.
· Ability to interact positively with clients.
· Ability to interact and work successfully with staff, attorneys and management as related to job responsibilities.
· Ability to work with limited supervision, to begin projects independently, and to bring projects to conclusion on a timely basis.
· Ability to work forty (40) hours per week.
· Ability to resolve conflicts in a constructive manner.
·Biliterate Spanish is highly preferred for document translations
Perks and Benefits:
While working as a Balance Staffing Associate, you will be able to take advantage of weekly pay, optional medical benefits, paid sick leave, and state-specific retirement saving options in accordance with state or local law.
About the Company:
Clients of The Law Centre are quick to discover that our focus on criminal defense and commitment to excellence in client service can provide genuine hope in desperate situations.
Our office is located in the heart of Salinas, the seat for Monterey County. We occupy an historic home which was bought and restored in 1993.
Apply now and one of our recruiters will reach out to you!
Balance Staffing is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.